Privacy
Our Vision on Privacy
Protecting the personal data we process is of great importance to us. We process personal data of our customers, potential customers we have contacted or intend to contact, recipients of any newsletters, and all other individuals who contact us.
As of May 25, 2018, we are bound by the General Data Protection Regulation (GDPR) for the processing of personal data. In this privacy statement, we explain how we protect your privacy and how we handle your personal data. If you have any questions about this privacy statement, it also explains how you can contact us.
Who Processes Your Personal Data?
This privacy statement pertains to the processing of personal data by Casa Coen as the data controller. You can reach us by email at info@casacoen.com
What Personal Data Do We Process?
Personal data are any data that relate to you or can be associated with you. Any action involving your personal data—such as collecting, storing, using, transferring, or deleting it—is considered “processing” of personal data. We process personal data that you have provided to us directly. These include contact details and other personal data such as your name, address, postal code, city of residence, phone number, email address, company name, date of birth, and other information necessary for our services.
For What Purposes and on What Legal Basis Do We Process Your Personal Data?
To perform our work properly, we need to process your personal data. We process your data if necessary to carry out an agreement we have entered into with you or if you have filled out your contact details in our contact form and given us permission. Your contact details may also be stored in our client system and used for purposes such as sending newsletters, if you have given us consent. Depending on your specific case, additional personal data may be required beyond your contact details. We may also process your personal data based on a legitimate interest, provided this does not disproportionately infringe on your privacy.
How Do We Handle Your Personal Data?
We have implemented security measures to protect your personal data and prevent misuse. For example, the system in which we store your data is secured.
How Long Do We Keep Your Personal Data?
We take great care to store and protect your data appropriately. We do not retain your data longer than necessary for the purposes for which it was collected. Naturally, we comply with legal retention periods. Customer files containing personal data are retained for up to 10 years after the end of the agreement, unless there are reasons to keep them longer.
Do We Share Your Personal Data with Third Parties?
As a rule, we do not share your personal data with third parties. However, in some cases, it may be necessary to do so. For example, we may need to share your data with judicial authorities or with another party to register or manage a domain name on your behalf. It may also be necessary to share data to conclude a contract or notarial deed. Data may also be shared with contractors we engage, such as a bailiff. Additionally, legal obligations may require us to pass on your data to third parties. If a court order compels us to provide your data, we must comply. Your data is not shared with third parties for commercial purposes.
Viewing or Modifying Your Personal Data
Would you like to know what personal data we have recorded about you? You can request an overview of the personal data we process about you from Brandioos. If you believe your data is incorrect or incomplete, or if certain data should not have been processed, you can request that Brandioos amend, supplement, or delete this data. You also have the right to object to the processing and to data portability. Additionally, you may withdraw any consent you have given, for example, for receiving our newsletter.
If you send us such a request, we will inform you of the actions taken within 4 weeks of receiving your request.
For questions or complaints about the processing of your personal data, you can send an email to info@casacoen.com
Complaints to the Supervisory Authority
The Dutch Data Protection Authority (Autoriteit Persoonsgegevens) supervises compliance with the GDPR. If you believe we are not complying with applicable privacy laws, please contact us. We are happy to help find a solution. If that is not possible, you have the right to file a complaint with the Dutch Data Protection Authority.
About This Privacy Statement
Privacy regulations are subject to change. Our privacy policy is therefore never final. We keep our policy up to date. Brandioos may update this privacy statement from time to time. If these changes are relevant to you, we will notify you or highlight them in a clear way. The most current version of our privacy policy is always available on our website. This privacy statement was last modified on 09-04-2025.
Cookies
What Is a Cookie?
Our website uses cookies. A cookie is a small text file sent with the pages of this website [and/or Flash applications] and stored by your browser on your computer’s hard drive. The information stored in it can be sent back to our servers during a subsequent visit.
Use of Permanent Cookies
We use permanent cookies to recognize you during a new visit to our website. This allows us to tailor the site to your preferences. If you have given permission to place cookies, we can remember this using a cookie. This saves you from having to repeat your preferences and improves your user experience. You can delete permanent cookies via your browser settings.
Use of Session Cookies
With session cookies, we can track which parts of the website you have visited during your current session. This helps us tailor our service to your browsing behavior. These cookies are automatically deleted when you close your browser.
Tracking Cookies from Us
With your permission, we place a cookie on your device that can be accessed when you visit a site within our network. This allows us to know that you’ve also visited other websites in our network in addition to ours. The profile built in this way is not linked to your name, address, or email address, but is used only to match advertisements to your profile, making them as relevant as possible.
Tracking Cookies from Our Advertisers
With your consent, our advertisers may place “tracking cookies” on your device. These cookies track which pages you visit within their network to build a profile of your online behavior. This profile is also partly built with similar data from your visits to other sites in their network. This profile is not linked to personal data such as your name, address, or email address as known to us, and is only used to tailor advertisements to your profile.
Google Analytics
Our website uses a cookie from the U.S.-based company Google as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. Google may provide this data to third parties if required by law, or if third parties process the data on Google’s behalf. We have no control over this. We have allowed Google to use the collected analytics data for other Google services.
The information collected by Google is anonymized as much as possible. Your IP address is not provided. The data is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and is affiliated with the U.S. Department of Commerce’s Privacy Shield program, ensuring an adequate level of protection for processing personal data.
Right to Access, Correct, or Delete Your Data
You have the right to request access to, correction, or deletion of your data. See our contact page for more information. To prevent abuse, we may ask you to identify yourself adequately. If your request relates to accessing personal data tied to a cookie, please include a copy of the cookie in question. You can find it in your browser settings.
Enabling/Disabling and Deleting Cookies
More information on enabling, disabling, and deleting cookies can be found in your browser’s settings or help function.
Deleting Third-Party Tracking Cookies
Some tracking cookies are placed by third parties that display ads via our website. You can delete or block these cookies permanently via your browser settings.